FAQ's

Where would our photo session be located?

A.In short, wherever. We provide sessions based on what our clients want (excluding mini sessions which are at set locations, disclosed at the time of mini session release). If you want a beach session we've got the perfect place. How about a garden scene? We've got you covered. Grassy, outback location, we know the place. Wherever your story leads, we will be there.
We also have a nice and cosy home-studio for our posed Newborn Sessions or a laid back photo session minus the walking (cold filtered water and coffee available).

Do you edit all of your images? Are we allowed to edit your photos?

A.I edit all my images a variety of ways, keeping edits consistent throughout the gallery. I edit my images to look natural, clear and sharp so that you can print and hang any of the images on your wall, or create an album to display and show to family.

Please do not edit or use filters on any of the images you receive as it will not be a good representation of our work.

How many images will I receive?

A.Each gallery we provide gets combed over for duplicates, out of focus, blurry images and condensed into a gallery of approximately 30-80 images depending on length of session. The galleries focus more on diversity of images so that every image is unique.

Do you provide RAW, unedited Images?

A.No! Clients will book us for viewing and liking fully edited images and providing RAW images will not be consistent with what they have booked us for. In our eyes providing RAW images to paying clients is like going to a restaurant and ordering a meal only to get the ingredients of the meal on a plate and you have to cook and present the meal yourself. Our images come fully cooked and presented, ready for you to enjoy.

How long should we expect to wait to see our photos?

A.We try and keep the turnaround as quick as possible so that your precious memories don't become "old news" by the time you receive your gallery. Within 48 hours of your session a sneak peak will be release on our socials and your gallery will be live within 2-8 weeks, or 6-12 weeks in peak seasons.

Prints and products generally take an additional 3-5 weeks to be produced and dispatched to you.

How do I secure a session with you?

A.Once you have signed your booking proposal and paid your non-refundable deposit, you are locked in. Final payment for your session is required 7 days before your session.

How do I pay? Do you offer payment plans?

A.When you receive your booking proposal it will include payment methods. We prefer direct bank transfer, with a screenshot of your receipt emailed/texted to us, but we also have PayPal and credit card facilities available.

We are able to provide Interest Free Payment plans through Afterpay and PayRight, however these payment plans will need to be established in person. In your booking proposal you will have the ability to choose if you want to use a payment plan and this will notify me to organise a meeting with you.
A Payment plan is automatically established for Weddings where a 25% non-refundable deposit is placed at time of booking and then monthly payments until a week before your wedding.

Where can we print our photos?

A.This is a tricky one. We can't stop you from going to the corner store and having your photos printed. However, we implore you to print through our Print Store. We have partnered with one of Australia's best professional printing labs to provide high quality prints of your images. Standard prints are on high quality archival paper with the finest pigment and our computers are calibrated to that of our print labs to provide consistent colour correction from screen to prints.

We are pregnant, when should we look at booking our maternity session?

A.Congratulations on your pregnancy. Maternity sessions are best done within the third trimester, between 28-34 weeks. This is the time your baby bump will be showing and your "pregnancy glow" will be at its best. At the end of the day, it's up to your personal preference.

When should we book our newborn session?

A.We always suggest to expecting mums to book their newborn session while they are still pregnant, and within 7 days of their due date, especially with our posed sessions. Newborn Posed sessions should take place within 5-14 days of life, where Newborn Lifestyle sessions can be anywhere up to 12 weeks old.

Wedding FAQ's

Where are you based? Do you travel?

A.Our studio is based in Townsville, North Queensland. We will travel wherever love flies within Australia. Travel fees do apply and are calculated depending on how far your event is from the studio and modes of transport available. Do not worry, we will always look for the cheapest means of transport to get to your wedding.

Do you provide a pre-wedding session?

A.All wedding packages come with a complimentary Engagement Session. This is a great way for us to get to know each other, how the bride and groom act and react to one another, and to see the love between the loving couple in a relaxed and calm manner before their big day.

How long we should expect to wait to see our photos?

A.Due to the quantity of photos within a wedding, our standard turnaround for wedding galleries is within 8-16 weeks depending on the season. Within 2 days of your wedding we will release a sneak peak of your wedding via a blog post on our website for you to enjoy and share with your friends/family.

How many images do you shoot per wedding?

A.The quantity of images depends on the time frame of your wedding. A small 4 hour wedding can result in over 500 - 1,000+ images, where as a full day, 12 hour wedding could result in well over 1,000 photos. Once Images are collated we spend a day going through and culling duplicates, closed eyes, unfocused and will only provide you the best images produced.